FAQ
Q: Will my customers know it's not homemade?
A: Nope. Our cakes are professionally mixed using bakery-grade ingredients, then frozen at peak freshness. They thaw beautifully and taste like you baked them yourself. Decorate with your signature style and flavors,your customers will never know the difference.
Q: How long do the cakes last?
A:
- Frozen: Up to 6 months when stored at 0°F or below
- Thawed (refrigerated): Best within 48-72 hours
- Room temperature (after decorating): Follow standard food safety practices
Q: What's the minimum order?
A: We offer cakes in 6-packs, 8-packs, 12-packs, and 25-packs. There's no account minimum, but larger pack sizes give you better per-cake pricing. Most customers start with a mixed 12-pack to test flavors.
Q: When do orders ship?
A: All orders ship on Mondays and Wednesdays only via UPS or FedEx 2-Day. This ensures your cakes arrive frozen and ready to use. Order by Sunday for Monday shipment, or by Tuesday for Wednesday shipment.
Q: Do you ship to my state?
A: Yes! We ship nationwide via UPS and FedEx expedited services. All shipments are insulated and packed with dry ice to maintain frozen quality in transit.
Q: Can I customize the cakes?
A: All cakes are sold unfrosted, giving you complete creative control. Add your own fillings, frostings, colors, and decorations. We also offer ready-to-use buttercream in 8 colors if you need it.
Q: Do I need a wholesale account?
A: Yes. MicroBulkery is a B2B supplier for professional bakers, decorators, caterers, and bakeries. Registration is free and takes 2 minutes.
Q: What if I've never used frozen cake bases before?
A: That's exactly why we created this. Our cakes are designed to be foolproof, just thaw in the fridge overnight, decorate as usual, and sell. We also include thawing and handling instructions with every order.